Sales Support Officer
Dammam, Saudi Arabia
Full timeOn-site
Job description
Job description
Company Overview:
Sigma Paints Saudi Arabia is part of PPG Group – the world’s largest paint company. We are a streamlined, efficient manufacturer who operates on the leading edge of new technologies and solutions.
We develop products that protect customers’ assets in some of the region’s most demanding conditions and environments. It is not just our experience that enables us to anticipate and meet the challenges of the global architectural, protective, marine and packaging coatings industries – it is the unique way we operate that makes us so special. Our aim is to deliver the most effective solution by working closely with our customers and gain a greater understanding of their specific needs. In this way we are able to develop the market-leading coatings for which we are renowned.
Job Purpose:
The Sales Support Officer is responsible for supporting commercial operations, customer account management, financial administration, reporting, logistics coordination, and general administrative activities. The role ensures the smooth execution of sales and operational processes by maintaining accurate records, preparing reports, coordinating with internal and external stakeholders, and providing administrative support to management. The position also contributes to process improvements, workflow automation, and maintaining data integrity across business systems
The Sales Support Officer is responsible for supporting commercial operations, customer account management, financial administration, reporting, logistics coordination, and general administrative activities. The role ensures the smooth execution of sales and operational processes by maintaining accurate records, preparing reports, coordinating with internal and external stakeholders, and providing administrative support to management. The position also contributes to process improvements, workflow automation, and maintaining data integrity across business systems
Key Responsibilities:
- Prepare and process quotations, sales orders, invoices, and related commercial documentation.
- Generate customer statements, invoices, balance confirmations, credit notes, and other financial documents as required.
- Prepare periodic sales, collection, aging, forecasting, and operational reports.
- Coordinate shipment and delivery activities with logistics providers and customers.
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Support day-to-day office operations and administrative activities.
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Utilize company systems and ERP platforms to process transactions and maintain records.
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Perform any other administrative, operational, or business-related duties assigned by the direct manager or company management.
Qualifications and License:
- Bachelor’s degree in business, Finance, or a quantitative field (e.g., Economics, Statistics, Engineering).
- Valid driver’s license